James Michael Warwick

Mike Warwick

Professional Skills

Analytical
Highly analytical, with the ability to simplify complex problems by processing available component parts and evaluate them systematically.
E-Commerce
A passion for following the latest trends in retail websites.
Digital Marketing
Proficent in the setup and optimisation of Digital Marketing campaigns, including PPC, Social, Email and Retargeting to deliver incremental sales.
Collaborator
Comfortable and knowledgeable when communicating and collaborating, bridging the gap between technical and marketing teams.
Creative Thinking
Ability to transform creative ideas into practical reality by looking at existing situations and problems in novel ways to come up with creative solutions.

Career summary

Business Analyst (February ’12 – Present)

Clients: Route One, Alexandra Workwear, Datart.cz

  • Delivering managed eCommerce and Digital Marketing platforms for clients, ensuring development to marketing best practices using knowledge gained from previously working closely with the Client Management Team (CMT).
  • Keep a keen eye on the digital media market, and ensure relevant trends are incorporated into the platform.
  • Analyse and document functional and non-functional client requirements for platform features.

Senior Marketing Solutions Engineer (March ’06 – Present)

Clients: Comet, Argos, Three Mobile, Arcadia Group, Selfridges, Homebase, Viking Direct, Which?

  • Maintained and supported a portfolio of technologies used by the CMT servicing blue-chip, multi-channel retailers across all key digital marketing channels (paid and natural search, affiliate, social media, display, email and mobile).
  • Built and maintained effective working relationships with a range of people, including the CMT, a range of 3rd Party technology suppliers, internal development teams based in Prague and a team of outsourced developers based in Argentina.
  • Led a partnership roadmap with DC Storm, the primary marketing tracking and analytical system used by Summit, which allowed DC Storm to improve their product with close customer feedback, while Summit would benefit from custom features and early releases.
  • Identified and applied opportunities to conceive, requirement gather, specify, project management, and deliver in house applications used by the CMT, including several award winning solutions (In-House affiliate platform, shopping comparison feed management application, display tracking solution, offline sales tracking).
  • Translation of analytics statistics into actionable information for use by the CMT using a proficiency in using Excel and SQL Databases to analyse, manipulate, and interpret large amounts of data.
  • Working directly with COO, CTO, Client Directors and Product Leadership Team to understand the company strategy and contribute to the global technology strategy of the company.
Key Awards and Achievements within role:
  • Proved the value of the Carpetright eCommerce platform by creating a bespoke offline tracking solution integrated between the website with their stores. This resulted in an increase of online marketing spend from £0 to £2.5M in 18 months and the technology winning the Retail Systems Website of the Year for 2010.
  • Transformed creative ideas of the client by lead developing, project managing and co-ordinating the launch of Three Mobiles in-house affiliate program, which has subsequently tracked 1 million sales across more than 3,000 affiliate partners.
  • Product owner within the delivery team of Portfolio Manager (SaaS), which included adding ideas to the roadmap, specifying requirements to the business analyst as well as testing releases with the use of the out-sourced development team in Argentina, which included 4 weeks working directly with the team in Buenos Aries. Portfolio Manager achieved success for Comet when Summit took over the management of their paid search account. Within 24 hours of starting to manage the account, product-based AdGroups were live within Google for the full range of over 7,000 products for the first.
    • Keywords increased from 13,000 to over 500,000
    • AdGroups increased from 2,600 to over 15,000
  • The impact of the Portfolio Manager led to a quick step-change in both increased revenue and lower Cost of Sale.
    • Revenue Increased by 15% on average
    • Cost of Sale decreased by 24%

E-Commerce Manager (July ’04 – March ‘06)

  • Development and launch of Ultimate Outdoors first e-commerce platform.
  • Design of all online and offline as well as in-store marketing collateral.
  • Overseeing the visual merchandising, Customer relations management and order fulfilment of the eCommerce store.

Founder / Developer (January ’11 - Present)

  • To increase the profile of the live music scene in Hull the website was put together to allow both venues and promoters of Hull to advertise their gigs using an easy to follow administrator area.
  • The website has gained a good following within the hull community and is still in use to this day using primarily the same code from the initial 5 day project.
  • Built relationships with local venues and promoters to use the site.

Training and qualifications

Certificate in Business Analysis Practice (ISEB) (April ‘12)

The Knowledge Academy

Computer System Engineering BEng (September ’01 – June ’04 )

2.1 | Brunel University

A Level (Mathematics, Design and Technology, Physics) (September 1999 – June ’01 )

B,C,D respectively | Ysgol y Creuddyn

Recommendations

“Mike has a rare mix of qualities. He's equally as personable as he is technical and his depth of knowledge across a broad range of online marketing, ecommerce and multi-channel matters have made him an absolute asset to me and the organisations in which I have worked. Take a real-life business obstacle or opportunity to Mike and he is able to supply the solution in a timely and extremely well executed manner - usually delivering much more than the initial brief. With all his industry experience, Mike is equally capable of identifying opportunities and being proactive - I have personally benefited from this proactivity many times in my career to which I owe my thanks.” October 10, 2012

Top qualities: Great Results, Personable, Expert

Adam Kirby (Head of Online Marketing for Telecoms at uSwitch.com) hired Mike as a IT Consultant in 2008, and hired Mike more than once

Further recommendations found on LinkedIn

Details:

112 Wallwood Road, Leytonstone, London, E11 1AL

mail@michaelwarwick.co.uk

Mobile: 07736 316 309

DOB: 23rd September 1982

linkedin.com/in/warwickmike

Drivers Licence: Full UK

Key skills:

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  • Expert web analytics knowledge.
  • Highly numerate.
  • SQL data manipulation.
  • Even mix of technical and marketing knowledge.
  • Excellent attention to detail.
  • Exceptional problem solver
  • Strong HTML, CSS & webmaster skills
  • Pro-active

Systems used:

  • Google Adwords / Analytics
  • DC Storm (Marketing Analytics)
  • Magento Enterprise
  • Omniture Site Analytics
  • MS Office advanced

Professional bodies:

  • Institute of Practitioners in Advertising (IPA)
  • Chartered Institute of IT (BCS)

Interesting Facts:

  • Attending gigs and listening to music, including hosting an acoustic gig inside my flat.
  • Keen cyclist and recently completed the London to Brighton Bike Ride for charity.
  • Regular Badminton player.
  • Climbing hills, rocks or mountains.
  • Twitter, Foursquare and general social media early adopter.

Referees:

Available on request